The generosity mistake that quietly kills teams (and what to do instead)

Generosity that costs you the mission I have given away too much. Too much time to people who weren’t ready to use it, too much rope to hires who needed a shorter leash, too much benefit of the doubt to plans that were already dead. For years I called this a strength. It isn’t. It’s […]

A question I get asked constantly, answered properly

“How do you know when to trust your gut?” I get some version of this question in almost every conversation with someone building a company. Usually it comes after they describe a decision they already made, then spend ten minutes explaining why the spreadsheet told them to do something else. They’re not really asking about […]